In today's consumer-driven world, it's getting harder and harder to keep customers happy. If your business can't deliver a product or a service that immediately satisfies the client, it will be trampled by the long line of competitors behind it. The following is a list of 100 hacks and resources to keep your business at the top of its game, delivering quality Web services and products while maintaining the highest standards of customer service.
Source: The Web Entrepreneur's Customer Service Toolbox: 100 Hacks and Resources - Inside CRM
